What Makes a Good Educational Leader? Key Characteristics That Matter

by | Aug 31, 2026 | How To | 0 comments

Educational leadership is about far more than managing schedules, approving budgets, or attending meetings that somehow create three more meetings. Strong leaders influence how teachers work, how students experience school, and how confidently an institution responds to change. The best educational leaders combine vision with empathy, communication, accountability, and practical decision-making. These qualities help create learning environments where both students and educators have room to grow.

A Clear Vision for Better Learning

Good educational leaders know where they want their schools or organizations to go, but they also understand that a vision means little unless people can see how their everyday work connects to it. Effective leadership turns broad goals such as innovation, inclusion, academic success, and student engagement into practical priorities, including the thoughtful adoption of an AI study tool to support personalized learning.

A useful example is the work of Amy McGrath, Vice President of Educational Outreach and Student Services at Arizona State University and Managing Director of ASU Prep. Her leadership has been connected to the expansion of digital learning, personalized education, STEM opportunities, teacher development, and flexible learning models. In 2025, McGrath was also named a finalist for the EdTech Leadership Award, recognizing her contributions to educational technology and efforts to create more accessible and innovative learning opportunities. Look up Amy McGrath ASU to learn more about her. 

These achievements illustrate an important leadership lesson: vision becomes valuable when it produces practical opportunities for students and educators. A leader may have ambitious ideas about the future of education, but those ideas need systems, resources, and measurable outcomes behind them.

Strong Communication Without the Guesswork

Communication is one of the most visible characteristics of a good educational leader. Teachers and staff should not have to decode leadership messages like archaeologists studying an ancient language.

Strong leaders communicate clearly, consistently, and honestly. They explain why decisions are being made rather than simply announcing them. When changes affect schedules, teaching methods, technology, assessment, or school policies, people naturally want context.

Communication also works in both directions. Educational leaders should create opportunities for teachers, students, families, and support staff to voice concerns and share ideas.

Listening matters just as much as speaking.

Leaders who genuinely listen often discover problems before they become larger ones. A teacher may notice that a new platform is creating unnecessary work. Students may identify barriers administrators have overlooked. Families may raise concerns about accessibility or communication.

The leader does not need to agree with every suggestion, but people should know their input has been considered.

Emotional Intelligence and Genuine Empathy

Schools are deeply human environments. Students arrive with different abilities, personalities, pressures, and circumstances. Teachers also deal with demanding workloads, professional expectations, and responsibilities outside work.

That makes emotional intelligence essential.

A good educational leader understands how decisions affect people. Rather than treating every problem as a purely administrative issue, effective leaders consider the emotions and experiences behind it.

Empathy does not mean lowering expectations or avoiding difficult conversations. In fact, strong leaders can be both compassionate and demanding.

An empathetic principal might recognize that a struggling teacher needs additional coaching rather than immediate criticism. At the same time, the leader can still maintain expectations for classroom performance.

The same principle applies to students. Understanding why someone is struggling can help educators choose a more effective response without abandoning standards.

When people believe leaders understand their challenges, trust grows. And trust makes collaboration much easier.

The Ability to Make Difficult Decisions

Leadership becomes especially visible when there is no perfect option.

Educational leaders regularly face difficult decisions involving staffing, budgets, curriculum, technology, discipline, schedules, and competing priorities. Sometimes every available choice comes with disadvantages.

Good leaders gather relevant information, consult the right people, examine possible consequences, and then make a decision.

Avoiding decisions can sometimes cause more damage than making an imperfect one.

Strong leaders also take responsibility for their choices. If something works, they recognize the team. If something goes badly, they resist the temptation to search the building for someone convenient to blame.

That accountability creates credibility.

Leaders should also be willing to revise decisions when new evidence appears. Changing course after receiving better information is not weakness. Refusing to change simply because a decision has already been announced can be far more damaging.

Commitment to Teachers and Staff Development

Students benefit when educators continue learning.

For that reason, strong educational leaders invest in the professional development of teachers and staff. Training should not exist simply because someone decided the school calendar needed another workshop.

Useful professional development addresses real needs.

Teachers may need support using new technology, adapting lessons for diverse learners, improving assessment practices, managing classrooms, or incorporating new instructional strategies.

Effective leaders also recognize that professional development is broader than formal training. Mentoring, peer observation, collaborative planning, coaching, and leadership opportunities can all help educators grow.

Supporting teachers requires providing resources as well. Asking educators to redesign instruction without giving them enough time, training, or tools creates frustration rather than innovation.

Good leaders understand that teacher success and student success are closely connected. Improving one often strengthens the other.

Adaptability in a Changing Education System

Education rarely stays still.

Technology changes. Student expectations evolve. New teaching models emerge. Artificial intelligence is reshaping discussions about assignments, assessment, originality, and digital literacy. Schools must also respond to changing workforce expectations and increasingly diverse learning needs.

Strong educational leaders remain adaptable without chasing every new trend.

Not every shiny technology platform needs to enter the classroom simply because it has an impressive demonstration video. Leaders must distinguish meaningful innovation from novelty.

They ask practical questions. Does this approach improve learning? Can teachers realistically use it? Is it accessible? Does it solve an actual problem?

Adaptable leaders are comfortable experimenting, evaluating results, and making adjustments.

Most importantly, they help others handle change. People are generally more willing to try new approaches when leaders explain the purpose, provide adequate support, and allow enough time for adjustment.

Integrity, Fairness, and Accountability

Educational leadership depends heavily on trust, and trust disappears quickly when people believe decisions are unfair.

Good leaders apply policies consistently while recognizing that circumstances sometimes require thoughtful judgment. Favoritism, secrecy, and unpredictable decision-making can damage staff morale and student confidence.

Integrity means doing what is right even when the easier option is more convenient.

Leaders must also be transparent about expectations. Staff members should understand how performance is evaluated. Students should know what behavior is expected. Families should receive clear information about important policies.

Accountability should begin with leadership.

When leaders admit mistakes, explain what they learned, and correct problems, they create a culture where improvement matters more than pretending everything is perfect.

That example can influence the entire institution.

A Relentless Focus on Student Success

Ultimately, educational leadership should improve outcomes for students.

Policies, technology, professional development, budgets, and strategic plans are tools rather than end goals. A strong leader continually asks whether those tools are creating better learning opportunities.

Student success also means more than examination scores.

Academic performance matters, but education should also develop confidence, creativity, communication, problem-solving, resilience, and readiness for life after school. Different students may require different paths to achieve those outcomes.

Great educational leaders therefore keep students at the center of decision-making while supporting the educators responsible for teaching them.

They combine vision with practicality, innovation with judgment, empathy with accountability, and ambition with patience.

No leader will demonstrate every characteristic perfectly every day. Educational leadership is itself a learning process. But leaders who communicate clearly, listen carefully, support their teams, adapt thoughtfully, act with integrity, and keep student growth at the center are far more likely to build schools where meaningful learning can flourish.

In Columbia, Maryland, there’s a former grocery store that has been transformed into a department store for mythical creatures, time travelers, and intergalactic tourists.

It’s called DoodleHATCH.

You can groom a unicorn, visit an intergalactic space station, climb onto a giant’s bed, meet guinea pigs, explore an artist’s studio, and discover approximately a million other things that somebody actually sat down and made.

It’s a nonprofit interactive art museum, a community project, an educational resource, and one of my favorite places I’ve ever discovered.

And it could be demolished as part of a proposed redevelopment of the Long Reach Village Center.

But there’s still an opportunity to help.

You don’t need to donate money. You don’t need to live in Maryland. And you don’t need to know anything about zoning laws.

You can start by writing an email.

🚨 Here's what's happening

Developer Columbia Concepts has proposed redeveloping the Long Reach Village Center in Columbia, Maryland.

The proposal would replace existing buildings with new housing, recreational facilities, and other development.

Unfortunately, that puts a whole collection of existing community resources at risk of being demolished, including:

  • DoodleHATCH Interactive Art Museum
  • Maryland Fashion Institute
  • A makerspace used for community education
  • Local restaurants, shops, and service businesses
  • Early childhood education and community programs
  • A 140-foot-long mural created by approximately 100 community members

This isn’t just about losing a fabulous museum. It’s about losing an entire collection of places that people have built, supported, and relied on.

And there’s another possibility!

🌈 Meet The REALM

Lee Andersen, the founder of DoodleHATCH, and her nonprofit ManneqART want to preserve the existing community resources and transform the village center into an arts and culture destination called The REALM.

Imagine a place where artists have studios, children have room to explore, students can learn creative skills, people can attend performances, and local businesses continue serving their neighbors.

There are plans for a performing arts space, more opportunities for artists, and a Witches Kitchen that might serve you a horrible-disgusting breakfast.

Which, personally, I think sounds promising.

The people behind DoodleHATCH are gathering support to oppose the developer’s zoning proposal and advocate for The REALM.

And they’d love your help.

💌 How to help in about two minutes

If you live in Howard County, Maryland

If you’re 18 or older, DoodleHATCH is asking eligible county residents to visit the museum and sign their petition in person.

📍DoodleHATCH Interactive Art Museum

8775 Cloudleap Court, Unit 101
Columbia, MD 21045

⏱️ Museum hours: Friday–Sunday, 10 AM–5 PM.

And while you’re there, I highly recommend exploring the museum. Bring someone who needs a reminder that being an adult doesn’t mean you have to stop enjoying ridiculous things.

If you don't live in Howard County

You can still help!

DoodleHATCH is collecting emails from people who oppose the proposed Columbia Concepts redevelopment and support preserving the existing arts and community resources through The REALM.

Send your email to: Lilou@DoodleHATCH.com

Suggested subject: Support The REALM | Oppose Columbia Concepts Zoning Proposal ZB 1132M

You can write your own message or use one of the templates below.

You don’t need to write an essay. A short, genuine message explaining what you support and why is enough to participate in this email campaign.

✍️ What should your email say?

To make your position clear, include these three things:

1. Say what you’re opposing.

State that you oppose the proposed Columbia Concepts redevelopment and zoning amendment for the Long Reach Village Center, case ZB 1132M.

2. Say what you’re supporting.

Express your support for preserving DoodleHATCH, the Maryland Fashion Institute, existing community resources, and the proposed arts and culture center called The REALM.

3. Explain why you care.

This is the part that makes your email yours.

Maybe you’ve visited DoodleHATCH. Maybe you’re a parent who wants more creative places for children. Maybe you’re an artist, an educator, or someone who thinks it’s important to protect the few spaces where people can explore and make things without needing to buy something.

Maybe you live across the country and just learned that there’s a department store for mythical creatures in Maryland, and you think the world would be a little less interesting without it.

That’s a perfectly good reason to care.

💌 Email templates you can copy

Option 1: Short, simple, and effective

Subject: Support The REALM | Oppose ZB 1132M

Hello,

I’m writing to express my opposition to the proposed Columbia Concepts zoning amendment and redevelopment of the Long Reach Village Center (ZB 1132M).

I support preserving DoodleHATCH, the Maryland Fashion Institute, and the existing community services and small businesses, as well as the proposal to create The REALM arts and culture center.

Creative and educational spaces like these provide valuable opportunities for families, artists, students, and the wider community. I believe they deserve to be protected.

Please include my email with the messages of support being collected for DoodleHATCH and The REALM.

Thank you,

[Your Name]
[Your City/State]

Option 2: For artists, creatives, and fellow merriment makers

Subject: Please Protect DoodleHATCH and Support The REALM

Hello,

I’m writing in opposition to Columbia Concepts’ proposed redevelopment and zoning amendment for the Long Reach Village Center (ZB 1132M), and in support of The REALM.

I believe communities need places where creativity, imagination, and play are actively encouraged.

DoodleHATCH is an extraordinary example of what can happen when artists and community members are given room to create something that doesn’t fit into an ordinary commercial space.

Places like this are rare. They encourage people of all ages to experiment, learn, explore, and connect with one another.

I support preserving DoodleHATCH, the Maryland Fashion Institute, the existing community resources, and the vision for The REALM.

Thank you for collecting these messages and advocating for the creative community.

[Your Name]
[Your City/State]

Option 3: For people who've visited DoodleHATCH

Subject: Please Save DoodleHATCH | Oppose ZB 1132M

Hello,

I’m writing to express my opposition to the proposed Columbia Concepts redevelopment and zoning amendment for the Long Reach Village Center (ZB 1132M), and my support for The REALM.

I’ve personally visited DoodleHATCH, and I want to share why I believe it’s worth preserving.

[Write two or three sentences about your experience. What did you see? Who did you bring? What surprised you? What made you want to return?]

DoodleHATCH is more than a collection of exhibits. It’s a place where creativity is something people can actively participate in, and I believe losing it would be a tremendous loss to the community.

I support preserving the museum, the Maryland Fashion Institute, and the other existing community resources through the proposed arts and culture center, The REALM.

Please include my email with the messages of support you’re collecting.

Thank you,

[Your Name]
[Your City/State]

A few tips before you hit send

DO:

  • Use your real name.

  • Include your city and state so organizers can understand where support is coming from.

  • Clearly identify the redevelopment proposal you’re opposing.

  • Specifically mention your support for The REALM.

  • Add a personal sentence or two if you can.

  • Be respectful, even if you’re frustrated.

  • Share this page with other people who might want to help.

DON’T:

  • Pretend to be a Howard County resident if you’re not.

  • Claim to have visited DoodleHATCH if you haven’t.

  • Make up experiences or information.

  • Send threatening, insulting, or harassing messages.

  • Assume your email is the same thing as signing the official petition.

  • Worry about making your message sound impressive. Clear and genuine is better than elaborate.

💌 The Save DoodleHATCH Email Machine

A few clicks, a little personality, and an email that helps support DoodleHATCH and The REALM. No account or signup required.

What's your connection to DoodleHATCH?
Why does protecting places like this matter to you?
✨ Your email preview
To: Lilou@DoodleHATCH.com
Subject:

Your information stays in your browser until you choose to copy or open the message. The email does not send automatically. Emails support DoodleHATCH's advocacy campaign; they are not the same as official petition signatures or zoning testimony. Please review the message before sending.

🐹 Wait. What exactly is DoodleHATCH?

I’m so glad you asked.

DoodleHATCH is an interactive art museum in Columbia, Maryland, created by artist, designer, and professional generator of wildly ambitious ideas, Lee Andersen.

The museum is designed as a pretend department store for mythological creatures, time travelers, and galactic tourists.

There are dozens of installations, and unlike most museums, you’re encouraged to touch things, explore, and participate.

There’s also an artist’s studio full of fabric and handmade garments, workshops, special events, birthday parties, free books, and opportunities for local artists to share their work.

The museum welcomes families and children, but adults are absolutely allowed to enjoy themselves, too.

And the woman behind it has spent decades bringing creativity into the community through fashion, festivals, education, and public art.

I discovered DoodleHATCH in 2020 and loved it so much that I started volunteering.

I’ve been back multiple times, and there are still things I haven’t seen.

That’s part of what makes it special. You can keep discovering things because people keep creating them.

You don't have to live near DoodleHATCH to care about it.

There are Merriment Makers everywhere.

People turning empty buildings into art spaces. People organizing parades. People teaching kids how to sew, paint, dance, or build things. People putting enormous amounts of time into projects that make their communities more interesting.

Sometimes they’re running nonprofits. Sometimes they’re working out of their garages. Sometimes they’re making something weird in a strip mall that you might drive past a hundred times without realizing what’s inside.

I hope you’ll help protect DoodleHATCH.

And I hope you’ll look around your own community, too. Visit the strange little museum. Go to the local art show. Find the person who makes giant puppets or organizes an absurd annual festival. Spend your money at the independent shop with the handmade things.

There are people everywhere creating reasons for us to be curious about being alive.

I’d like them to be able to keep doing that.

Help save DoodleHATCH. Help protect The REALM. Help keep the world interesting.

💌 Email: Lilou@DoodleHATCH.com

🌈 Visit: DoodleHATCH.com

🦄 Share: Uncustomary.org/Doodle