Key Features to Include in Your Airbnb Digital Welcomebook

by | Jun 13, 2024 | How To | 0 comments

Welcome to the world of hosting on Airbnb! If you’re reading this, congratulations on joining a vibrant community of hosts who are as passionate about hospitality as you are. 

Hosting is not just about offering a place to stay; it’s about creating memorable experiences for your guests. One of the best ways to do this is by providing a comprehensive digital welcome book.

A digital welcome book is more than just a guide; it’s a personalized touch that can make your guests feel at home, informed, and cared for. 

Let’s dive into the key features your Airbnb digital welcome book should include, sprinkled with a touch of humor and empathy.

1. Warm & Inviting Welcome Message

First impressions matter, and your welcome message sets the tone for your guests’ entire stay. 

A warm, heartfelt greeting can make a world of difference. Imagine arriving after a long flight, and the first thing you read is a message that feels like a warm hug from a digital welcome book.

2. Property Overview

Your guests need to know the ins and outs of your property. A detailed property overview will help them navigate your space without feeling like they’re on a treasure hunt.

Include:

  • Wi-Fi Details: Because let’s face it, the world stops without Wi-Fi. Make sure to provide the network name and password.
  • House Rules: Keep it light but clear. “No parties or events” doesn’t have to sound like a commandment. Try something like, “We love a good party, but the neighbors don’t. Please keep it quiet after 10 PM.”
  • Check-In/Check-Out Instructions: Simple, step-by-step instructions to avoid any confusion.

3. Emergency Information

While we hope emergencies never happen, it’s crucial to have this information readily available. Think of it as a safety net, just in case.

Provide:

  • Emergency Contact Numbers: Local emergency services, nearby hospitals, and your own contact number for urgent matters.
  • Location of Safety Equipment: Fire extinguishers, first-aid kits, and emergency exits.

4. Local Area Guide

One of the perks of staying in an Airbnb is experiencing the local culture. Your digital welcome book should be a treasure trove of local gems.

Must-Visit Spots

Highlight popular attractions, landmarks, and hidden gems. Share your favorite spots, like the best coffee shop around the corner or that cozy bookstore down the street.

Dining Recommendations

Everyone loves food. Include a mix of dining options, from fancy restaurants to local food trucks. And don’t forget to mention your favorite dish at each place!

Transportation Tips

Help your guests get around easily. Whether it’s the nearest subway station, bus routes, or bike rentals, make sure they have all the info they need to explore.

5. Appliance Instructions

Not everyone is familiar with your high-tech coffee machine or that quirky oven. And in case something doesn’t work as expected, find out more about how to easily fix common issues or when to call in appliance repair experts.

6. Housekeeping Information

Your guests need to know the basics of keeping the place tidy during their stay. This includes:

  • Trash Disposal: Where to find trash bags, recycling bins, and the schedule for trash pick-up.
  • Laundry Facilities: Instructions for using the washing machine and dryer, including any special requirements.

Behind the scenes, many hosts also rely on professional Airbnb cleaning services in Arizona to maintain high cleanliness standards between stays, ensuring every guest walks into a fresh and welcoming space.

7. Guestbook & Feedback Section

Encourage your guests to leave feedback and share their experiences in a guestbook section. This not only helps you improve but also adds a personal touch.

8. FAQ Section

Answer the most common questions your guests might have. This can save both you and your guests time and hassle.

Creating a digital welcome book for your Airbnb can significantly enhance your guests’ experience. It shows that you care about their stay and are willing to go the extra mile to make it memorable. 

So take the time to craft a welcoming, informative, and engaging guide. Your guests will thank you, and so will your review score!

In Columbia, Maryland, there’s a former grocery store that has been transformed into a department store for mythical creatures, time travelers, and intergalactic tourists.

It’s called DoodleHATCH.

You can groom a unicorn, visit an intergalactic space station, climb onto a giant’s bed, meet guinea pigs, explore an artist’s studio, and discover approximately a million other things that somebody actually sat down and made.

It’s a nonprofit interactive art museum, a community project, an educational resource, and one of my favorite places I’ve ever discovered.

And it could be demolished as part of a proposed redevelopment of the Long Reach Village Center.

But there’s still an opportunity to help.

You don’t need to donate money. You don’t need to live in Maryland. And you don’t need to know anything about zoning laws.

You can start by writing an email.

🚨 Here's what's happening

Developer Columbia Concepts has proposed redeveloping the Long Reach Village Center in Columbia, Maryland.

The proposal would replace existing buildings with new housing, recreational facilities, and other development.

Unfortunately, that puts a whole collection of existing community resources at risk of being demolished, including:

  • DoodleHATCH Interactive Art Museum
  • Maryland Fashion Institute
  • A makerspace used for community education
  • Local restaurants, shops, and service businesses
  • Early childhood education and community programs
  • A 140-foot-long mural created by approximately 100 community members

This isn’t just about losing a fabulous museum. It’s about losing an entire collection of places that people have built, supported, and relied on.

And there’s another possibility!

🌈 Meet The REALM

Lee Andersen, the founder of DoodleHATCH, and her nonprofit ManneqART want to preserve the existing community resources and transform the village center into an arts and culture destination called The REALM.

Imagine a place where artists have studios, children have room to explore, students can learn creative skills, people can attend performances, and local businesses continue serving their neighbors.

There are plans for a performing arts space, more opportunities for artists, and a Witches Kitchen that might serve you a horrible-disgusting breakfast.

Which, personally, I think sounds promising.

The people behind DoodleHATCH are gathering support to oppose the developer’s zoning proposal and advocate for The REALM.

And they’d love your help.

💌 How to help in about two minutes

If you live in Howard County, Maryland

If you’re 18 or older, DoodleHATCH is asking eligible county residents to visit the museum and sign their petition in person.

📍DoodleHATCH Interactive Art Museum

8775 Cloudleap Court, Unit 101
Columbia, MD 21045

⏱️ Museum hours: Friday–Sunday, 10 AM–5 PM.

And while you’re there, I highly recommend exploring the museum. Bring someone who needs a reminder that being an adult doesn’t mean you have to stop enjoying ridiculous things.

If you don't live in Howard County

You can still help!

DoodleHATCH is collecting emails from people who oppose the proposed Columbia Concepts redevelopment and support preserving the existing arts and community resources through The REALM.

Send your email to: Lilou@DoodleHATCH.com

Suggested subject: Support The REALM | Oppose Columbia Concepts Zoning Proposal ZB 1132M

You can write your own message or use one of the templates below.

You don’t need to write an essay. A short, genuine message explaining what you support and why is enough to participate in this email campaign.

✍️ What should your email say?

To make your position clear, include these three things:

1. Say what you’re opposing.

State that you oppose the proposed Columbia Concepts redevelopment and zoning amendment for the Long Reach Village Center, case ZB 1132M.

2. Say what you’re supporting.

Express your support for preserving DoodleHATCH, the Maryland Fashion Institute, existing community resources, and the proposed arts and culture center called The REALM.

3. Explain why you care.

This is the part that makes your email yours.

Maybe you’ve visited DoodleHATCH. Maybe you’re a parent who wants more creative places for children. Maybe you’re an artist, an educator, or someone who thinks it’s important to protect the few spaces where people can explore and make things without needing to buy something.

Maybe you live across the country and just learned that there’s a department store for mythical creatures in Maryland, and you think the world would be a little less interesting without it.

That’s a perfectly good reason to care.

💌 Email templates you can copy

Option 1: Short, simple, and effective

Subject: Support The REALM | Oppose ZB 1132M

Hello,

I’m writing to express my opposition to the proposed Columbia Concepts zoning amendment and redevelopment of the Long Reach Village Center (ZB 1132M).

I support preserving DoodleHATCH, the Maryland Fashion Institute, and the existing community services and small businesses, as well as the proposal to create The REALM arts and culture center.

Creative and educational spaces like these provide valuable opportunities for families, artists, students, and the wider community. I believe they deserve to be protected.

Please include my email with the messages of support being collected for DoodleHATCH and The REALM.

Thank you,

[Your Name]
[Your City/State]

Option 2: For artists, creatives, and fellow merriment makers

Subject: Please Protect DoodleHATCH and Support The REALM

Hello,

I’m writing in opposition to Columbia Concepts’ proposed redevelopment and zoning amendment for the Long Reach Village Center (ZB 1132M), and in support of The REALM.

I believe communities need places where creativity, imagination, and play are actively encouraged.

DoodleHATCH is an extraordinary example of what can happen when artists and community members are given room to create something that doesn’t fit into an ordinary commercial space.

Places like this are rare. They encourage people of all ages to experiment, learn, explore, and connect with one another.

I support preserving DoodleHATCH, the Maryland Fashion Institute, the existing community resources, and the vision for The REALM.

Thank you for collecting these messages and advocating for the creative community.

[Your Name]
[Your City/State]

Option 3: For people who've visited DoodleHATCH

Subject: Please Save DoodleHATCH | Oppose ZB 1132M

Hello,

I’m writing to express my opposition to the proposed Columbia Concepts redevelopment and zoning amendment for the Long Reach Village Center (ZB 1132M), and my support for The REALM.

I’ve personally visited DoodleHATCH, and I want to share why I believe it’s worth preserving.

[Write two or three sentences about your experience. What did you see? Who did you bring? What surprised you? What made you want to return?]

DoodleHATCH is more than a collection of exhibits. It’s a place where creativity is something people can actively participate in, and I believe losing it would be a tremendous loss to the community.

I support preserving the museum, the Maryland Fashion Institute, and the other existing community resources through the proposed arts and culture center, The REALM.

Please include my email with the messages of support you’re collecting.

Thank you,

[Your Name]
[Your City/State]

A few tips before you hit send

DO:

  • Use your real name.

  • Include your city and state so organizers can understand where support is coming from.

  • Clearly identify the redevelopment proposal you’re opposing.

  • Specifically mention your support for The REALM.

  • Add a personal sentence or two if you can.

  • Be respectful, even if you’re frustrated.

  • Share this page with other people who might want to help.

DON’T:

  • Pretend to be a Howard County resident if you’re not.

  • Claim to have visited DoodleHATCH if you haven’t.

  • Make up experiences or information.

  • Send threatening, insulting, or harassing messages.

  • Assume your email is the same thing as signing the official petition.

  • Worry about making your message sound impressive. Clear and genuine is better than elaborate.

💌 The Save DoodleHATCH Email Machine

A few clicks, a little personality, and an email that helps support DoodleHATCH and The REALM. No account or signup required.

What's your connection to DoodleHATCH?
Why does protecting places like this matter to you?
✨ Your email preview
To: Lilou@DoodleHATCH.com
Subject:

Your information stays in your browser until you choose to copy or open the message. The email does not send automatically. Emails support DoodleHATCH's advocacy campaign; they are not the same as official petition signatures or zoning testimony. Please review the message before sending.

🐹 Wait. What exactly is DoodleHATCH?

I’m so glad you asked.

DoodleHATCH is an interactive art museum in Columbia, Maryland, created by artist, designer, and professional generator of wildly ambitious ideas, Lee Andersen.

The museum is designed as a pretend department store for mythological creatures, time travelers, and galactic tourists.

There are dozens of installations, and unlike most museums, you’re encouraged to touch things, explore, and participate.

There’s also an artist’s studio full of fabric and handmade garments, workshops, special events, birthday parties, free books, and opportunities for local artists to share their work.

The museum welcomes families and children, but adults are absolutely allowed to enjoy themselves, too.

And the woman behind it has spent decades bringing creativity into the community through fashion, festivals, education, and public art.

I discovered DoodleHATCH in 2020 and loved it so much that I started volunteering.

I’ve been back multiple times, and there are still things I haven’t seen.

That’s part of what makes it special. You can keep discovering things because people keep creating them.

You don't have to live near DoodleHATCH to care about it.

There are Merriment Makers everywhere.

People turning empty buildings into art spaces. People organizing parades. People teaching kids how to sew, paint, dance, or build things. People putting enormous amounts of time into projects that make their communities more interesting.

Sometimes they’re running nonprofits. Sometimes they’re working out of their garages. Sometimes they’re making something weird in a strip mall that you might drive past a hundred times without realizing what’s inside.

I hope you’ll help protect DoodleHATCH.

And I hope you’ll look around your own community, too. Visit the strange little museum. Go to the local art show. Find the person who makes giant puppets or organizes an absurd annual festival. Spend your money at the independent shop with the handmade things.

There are people everywhere creating reasons for us to be curious about being alive.

I’d like them to be able to keep doing that.

Help save DoodleHATCH. Help protect The REALM. Help keep the world interesting.

💌 Email: Lilou@DoodleHATCH.com

🌈 Visit: DoodleHATCH.com

🦄 Share: Uncustomary.org/Doodle