Welcome to the world of hosting on Airbnb! If you’re reading this, congratulations on joining a vibrant community of hosts who are as passionate about hospitality as you are. 

Hosting is not just about offering a place to stay; it’s about creating memorable experiences for your guests. One of the best ways to do this is by providing a comprehensive digital welcome book.

A digital welcome book is more than just a guide; it’s a personalized touch that can make your guests feel at home, informed, and cared for. 

Let’s dive into the key features your Airbnb digital welcome book should include, sprinkled with a touch of humor and empathy.

1. Warm & Inviting Welcome Message

First impressions matter, and your welcome message sets the tone for your guests’ entire stay. 

A warm, heartfelt greeting can make a world of difference. Imagine arriving after a long flight, and the first thing you read is a message that feels like a warm hug from a digital welcome book.

2. Property Overview

Your guests need to know the ins and outs of your property. A detailed property overview will help them navigate your space without feeling like they’re on a treasure hunt.


  • Wi-Fi Details: Because let’s face it, the world stops without Wi-Fi. Make sure to provide the network name and password.
  • House Rules: Keep it light but clear. “No parties or events” doesn’t have to sound like a commandment. Try something like, “We love a good party, but the neighbors don’t. Please keep it quiet after 10 PM.”
  • Check-In/Check-Out Instructions: Simple, step-by-step instructions to avoid any confusion.

3. Emergency Information

While we hope emergencies never happen, it’s crucial to have this information readily available. Think of it as a safety net, just in case.


  • Emergency Contact Numbers: Local emergency services, nearby hospitals, and your own contact number for urgent matters.
  • Location of Safety Equipment: Fire extinguishers, first-aid kits, and emergency exits.

4. Local Area Guide

One of the perks of staying in an Airbnb is experiencing the local culture. Your digital welcome book should be a treasure trove of local gems.

Must-Visit Spots

Highlight popular attractions, landmarks, and hidden gems. Share your favorite spots, like the best coffee shop around the corner or that cozy bookstore down the street.

Dining Recommendations

Everyone loves food. Include a mix of dining options, from fancy restaurants to local food trucks. And don’t forget to mention your favorite dish at each place!

Transportation Tips

Help your guests get around easily. Whether it’s the nearest subway station, bus routes, or bike rentals, make sure they have all the info they need to explore.

5. Appliance Instructions

Not everyone is familiar with your high-tech coffee machine or that quirky oven. Save your guests the trouble (and potential frustration) by providing easy-to-follow appliance instructions.

6. Housekeeping Information

Your guests need to know the basics of keeping the place tidy during their stay. This includes:

  • Trash Disposal: Where to find trash bags, recycling bins, and the schedule for trash pick-up.
  • Laundry Facilities: Instructions for using the washing machine and dryer, including any special requirements.

7. Guestbook & Feedback Section

Encourage your guests to leave feedback and share their experiences in a guestbook section. This not only helps you improve but also adds a personal touch.

8. FAQ Section

Answer the most common questions your guests might have. This can save both you and your guests time and hassle.

Creating a digital welcome book for your Airbnb can significantly enhance your guests’ experience. It shows that you care about their stay and are willing to go the extra mile to make it memorable. 

So take the time to craft a welcoming, informative, and engaging guide. Your guests will thank you, and so will your review score!